GEORGE · SHOP EXPLORATION
George.com asked us, not to redesign their site, but to imagine what could come next. Over several months we developed a set of innovation modules exploring how George could compete in a fashion ecom landscape that was changing fast around them.
George.com asked us, not to redesign their site, but to imagine what could come next. Over several months we developed a set of innovation modules exploring how George could compete in a fashion ecom landscape that was changing fast around them.
George.com asked us, not to redesign their site, but to imagine what could come next. Over several months we developed a set of innovation modules exploring how George could compete in a fashion ecom landscape that was changing fast around them.
George.com asked us, not to redesign their site, but to imagine what could come next. Over several months we developed a set of innovation modules exploring how George could compete in a fashion ecom landscape that was changing fast around them.

MODULES, NOT MOCKUPS
We structured the engagement around a series of self-contained innovation modules. Each one tackling a different part of the George customer experience and each one designed to stand on its own. The brief wasn't a single redesign, it was a set of provocations the client could pick up, refine, and roll forward into their own roadmap.
I led the design across the modules, working with a UX designer, a creative director and an account team. My focus was the visual and interaction language, making the concepts feel like a credible evolution of George rather than a generic ecom exercise.
We structured the engagement around a series of self-contained innovation modules — each one tackling a different part of the George customer experience and each one designed to stand on its own. The brief wasn't a single redesign, it was a set of provocations the client could pick up, refine, and roll forward into their own roadmap.
I led the design across the modules, working with a UX designer, a creative director and an account team. My focus was the visual and interaction language — making the concepts feel like a credible evolution of George rather than a generic ecom exercise.

DESIGNING THE WAY CUSTOMERS ACTUALLY SHOP
Customers don't buy garments, they build outfits. The Look Builder module reimagined George's shopping experience around how people genuinely think about fashion. Assembling looks, swapping pieces in and out, and visualising the whole before committing to the parts. The interaction needed to feel exploratory rather than transactional, while still pointing every action toward a basket.
Customers don't buy garments, they build outfits. The Look Builder module reimagined George's shopping experience around how people genuinely think about fashion. Assembling looks, swapping pieces in and out, and visualising the whole before committing to the parts. The interaction needed to feel exploratory rather than transactional, while still pointing every action toward a basket.

DISCOVERY AS A DESIGN PROBLEM
Across the rest of the engagement we tackled the parts of an ecom experience that get the least design attention but do the most commercial work. Product galleries that move the customer from browse to consider. Review modules designed to surface social proof without overwhelming the page. Trending Now modules that translate site behaviour into a discovery tool. These are the modules that quietly move the conversion needle, and they were designed to slot into George's existing system without disrupting it.
Across the rest of the engagement we tackled the parts of an ecom experience that get the least design attention but do the most commercial work. Product galleries that move the customer from browse to consider. Review modules designed to surface social proof without overwhelming the page. Trending Now modules that translate site behaviour into a discovery tool. These are the modules that quietly move the conversion needle, and they were designed to slot into George's existing system without disrupting it.



THINKING TAKEN FORWARD
The engagement ran across several months and concluded with a strong client response. The work landed as intended, and George took the thinking forward into their own internal roadmap. For our team, the project remained one of the most enjoyable kinds of work to do: a confident client, a real ambition, and the freedom to design without the usual constraints of a pre-baked brief.
The engagement ran across several months and concluded with a strong client response. The work landed as intended, and George took the thinking forward into their own internal roadmap. For our team, the project remained one of the most enjoyable kinds of work to do: a confident client, a real ambition, and the freedom to design without the usual constraints of a pre-baked brief.
CONTRIBUTION
UI design · Concept · Art Direction
UI Design · Concept
· Art Direction
CREDITS
Agency · Cheil
CD · Andy Day
Producer · Jon Buckley
UX · Chun Tung
Agency · Cheil
CD · Andy Day
Producer · Jon Buckley
UX · Chun Tung
Agency · Cheil
CD · Andy Day
Producer · Jon Buckley
UX · Chun Tung
©2026 Objective Measure · Michael Pauls